eBay delivery powered by Shutl
Delivery made easy
eBay delivery powered by Shutl is a new hassle-free delivery service that helps you send your item in just a few clicks straight from eBay.
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No hassle
Arrange your delivery in just two clicks and we'll take care of uploading tracking details to eBay.
Get peace of mind from simpler pricing with broader weight bands.
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Great value
Enjoy competitive rates from a range of UK carriers.
Prices start from just £2.79.
See our rates -
Convenient
Choose from thousands of drop-off locations or book a collection.
See our drop-off locationsPay for all your eBay delivery powered by Shutl costs via PayPal in a single monthly invoice.
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In good hands
If anything goes wrong, Shutl will be on hand to deal with any queries from you or your buyers.
Benefits
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Tracking
Tracking included in all services. Tracked delivery gives you enhanced seller protection.
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Drop-off
Pick from more than 13,000 drop-off locations across the UK.
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Collection
Get parcels collected from where you are.
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No printer required
For CollectPlus deliveries we can email a barcode - just show it at the parcelshop where they'll print the label and send the parcel for you.
Rates and Drop-off locations
eBay delivery - Shutl 3-5 days See myHermes drop-off locations
| myHermes | 0 - 2kg small | 0kg - 2kg medium | 2kg - 5kg | 5kg - 10kg | 10kg - 15kg |
|---|---|---|---|---|---|
| Drop-off | £2.79 | £3.99 | £5.59 | £7.39 | £9.79 |
| Collection | £3.19 | £4.25 | £5.88 | £7.68 | £9.90 |
Add proof of delivery for 80p
Standard compensation included: £25
See CollectPlus drop-off locations
| CollectPlus | 0 - 2kg small | 0kg - 2kg medium | 2kg - 5kg | 5kg - 10kg | 10kg - 15kg |
|---|---|---|---|---|---|
| Drop-off | £4.70 | £4.70 | £5.98 | £8.08 | — |
Add proof of delivery for 80p
Add print in store for 30p
Standard compensation included: £25
eBay delivery - Shutl 2 days See CollectPlus drop-off locations
| CollectPlus | 0 - 2kg small | 0kg - 2kg medium | 2kg - 5kg | 5kg - 10kg | 10kg - 15kg |
|---|---|---|---|---|---|
| Drop-off | £5.35 | £5.35 | £7.06 | £9.10 | — |
Add proof of delivery for 80p
Add print in store for 30p
Standard compensation included: £25
eBay delivery - Shutl 1 day See UPS drop-off locations
| UPS | 0 - 2kg small | 0kg - 2kg medium | 2kg - 5kg | 5kg - 10kg | 10kg - 15kg |
|---|---|---|---|---|---|
| Drop-off | £5.99 | £6.19 | £6.29 | £6.49 | £6.99 |
| Collection | £6.69 | £6.89 | £7.09 | £7.49 | £8.29 |
Standard compensation included: £60
See DPD drop-off locations
| DPD | 0 - 2kg small | 0kg - 2kg medium | 2kg - 5kg | 5kg - 10kg | 10kg - 15kg |
|---|---|---|---|---|---|
| Drop-off | £7.19 | £7.19 | £7.29 | £7.49 | £7.79 |
| UK Mail | 0 - 2kg small | 0kg - 2kg medium | 2kg - 5kg | 5kg - 10kg | 10kg - 15kg |
|---|---|---|---|---|---|
| Collection | £6.77 | £6.85 | £7.05 | £7.47 | £8.15 |
Standard compensation included: £60
FAQ
- How do I start using eBay delivery powered by Shutl?
- Choose the Shutl service when listing your item. Once the item is sold log onto My eBay and go to the Sold page. Select Print postage label next to your sold item waiting for dispatch and you'll be taken to eBay delivery powered by Shutl. See our support pages for more information.
- How do I pay for my delivery?
- To make payments as easy as possible, you'll need to set up a PayPal billing agreement with Shutl to automate the payment for monthly invoices. It's just a few easy steps and you only need to do this once.
- What if I want to cancel a label?
- There is no need to cancel a label. You'll only be charged for labels when you actually use them, so if you print a label and don't use it, we won't charge you.
- What happens if my parcel is bigger or heavier than declared?
- The parcel will still be delivered, however Shutl will charge an administration fee of £2.50 including VAT. These additional charges will appear on your next monthly invoice. See our support pages for more information.
- How many times will the courier try to deliver to my buyer?
- The courier will make at least 2 delivery attempts. If a delivery attempt fails, the courier will leave a card at the recipient's address indicating that they have tried to deliver the item.
- Can I make a claim for my parcel?
- If your buyer makes a claim for lost or damaged items on eBay when the contents of your parcel arrived damaged or the parcel was lost during transit, you can make a claim to Shutl for up to £25 for our 3-5 day and 2 day services and up to £60 for our 1 day service (please check the no compensation list for items excluded from standard compensation). Damaged claims can be made as soon as the parcel arrives, but must be made within 30 days from when the parcel was dispatched. If you need to make a claim please contact Shutl customer service.
Delivery made easy
Take the hassle out of delivery and start using eBay delivery powered by Shutl now.
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